What is Trade Flow Sync?

Trade Flow Sync is a field service management software designed for small businesses like plumbers, HVAC technicians, electricians, and contractors. It helps you schedule jobs, dispatch crews, track time, and invoice customers all in one place.

How much does Trade Flow Sync cost?

Trade Flow Sync starts at $89/month for founding members, which includes the owner plus one technician. Additional technicians can be added for $19/month each. We offer a 14-day free trial.

Does Trade Flow Sync integrate with QuickBooks?

Yes! Trade Flow Sync integrates with QuickBooks Online, allowing you to sync completed jobs as invoices with one click. No more double data entry.

Can my technicians use Trade Flow Sync on their phones?

Absolutely! Trade Flow Sync is mobile-first and works on any smartphone or tablet. Technicians can view assigned jobs, add notes, capture line items, and update job status from the field.

Terms of Service - Trade Flow Sync

1. Acceptance of Terms

By accessing or using Trade Flow Sync (\"the Service\"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all users of the Service, including business owners, administrators, and technicians.

2. Description of Service

Trade Flow Sync provides field service management software that enables businesses to manage jobs, dispatch technicians, track work orders, and invoice customers. The Service is provided \"as is\" and may be updated, modified, or discontinued at any time without prior notice.

3. Account Registration and Security

To use the Service, you must create an account and provide accurate, complete information. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Ensuring your team members comply with these terms

4. Acceptable Use

You agree NOT to:

Use the Service for any unlawful purpose
Attempt to gain unauthorized access to other accounts or systems
Interfere with or disrupt the Service or its servers
Upload malicious code, viruses, or harmful data
Resell or redistribute the Service without authorization
Use the Service to send spam or unsolicited communications

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of all data you input into the Service. We will not sell your data to third parties. We may use aggregated, anonymized data for improving our Service.

By using the Service, you acknowledge and agree that we may analyze your account data — including job history, revenue, technician performance, and customer information — to generate periodic business insights, performance reports, and recommendations. These reports are derived solely from your own data and are delivered only to your account email. This analysis is performed as part of the Service to help you make better business decisions.

6. Payment and Billing

Trade Flow Sync operates on a simple, transparent pricing model:

$500 One-Time Onboarding Fee: A single payment that grants permanent access to Trade Flow Sync with unlimited technicians. This fee is non-refundable except as required by law.
$2.00 Service Management SaaS Fee: A small per-invoice fee is automatically added to each invoice when submitting jobs to QuickBooks or collecting COD (Collect on Delivery) payments. Additionally, at the time of job completion, your credit card on file will be charged this same $2.00 amount. This fee covers ongoing platform maintenance, QuickBooks integration, and support services.

We reserve the right to modify these fees with 30 days advance notice. The per-invoice SaaS fee is collected automatically by charging your credit card on file when jobs are completed, whether submitted to QuickBooks or collected as COD. Failure to maintain valid payment information may result in suspension of service features.

7. Customer Obligations – Fee Disclosure

IMPORTANT: You agree, as a material condition of your use of Trade Flow Sync, to disclose the Trade Flow Sync Field Service Management Fee of $2.00 per completed job to every customer in all estimates, work orders, and final invoices.

You must use the exact line-item language provided by Hynds AI:

"Field Service Management Fee – $2.00 – Covers real-time AI dispatching, tracking, invoicing, and compliance via Trade Flow Sync."

This fee recovers platform costs and was disclosed to you at sign-up. Trade Flow Sync will automatically include this line item in all invoices submitted to QuickBooks. You may adjust this setting in your account preferences, but you remain responsible for ensuring customer disclosure regardless of the automatic insertion setting.

Failure to comply with this disclosure requirement is a material breach of these Terms and may result in immediate suspension or termination of your account.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRADE FLOW SYNC, HYNDS AI LLC, AND THEIR RESPECTIVE AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

9. Indemnification

You agree to indemnify, defend, and hold harmless Trade Flow Sync, Hynds AI LLC, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with your access to or use of the Service.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. You may export your data before termination.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected].